The Returns and Exchanges Policy

Returns & Exchanges

At Aveline Cases, your satisfaction is our priority.

If you are not completely satisfied with your purchase, we are happy to assist you.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The product must include original packaging.
  • Proof of purchase is required.

Non-returnable items:

  • Used or damaged products
  • Products without original packaging
  • Customized products

Refunds

Once your return is received and inspected, we will notify you of your refund status.

Approved refunds will be processed to your original payment method within 5-10 business days.

Exchanges

If you receive a damaged or incorrect item, please contact us and we will arrange a replacement.