The Returns and Exchanges Policy
Returns & Exchanges
At Aveline Cases, your satisfaction is our priority.
If you are not completely satisfied with your purchase, we are happy to assist you.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The product must include original packaging.
- Proof of purchase is required.
Non-returnable items:
- Used or damaged products
- Products without original packaging
- Customized products
Refunds
Once your return is received and inspected, we will notify you of your refund status.
Approved refunds will be processed to your original payment method within 5-10 business days.
Exchanges
If you receive a damaged or incorrect item, please contact us and we will arrange a replacement.